All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds & Returns
We offer a 30 day 100% money-back guarantee for all customers who are unsatisfied with our product. Just contact us and explain how we could improve, and we will provide a return address and a replacement or refund as preferred.
If your product is defective or has been damaged during shipping, please provide an image or video. We will accept a return and offer a replacement, or provide a refund.
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Got questions? Email us at email@example.com or visit our Contact Us page