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Track Your Order

When your order ships out, you will receive a Shipping Confirmation email from info@platinpens.com with your tracking number included.
Please not it may take up to 2-5 business days for the tracking information to be updated. Once you receive the email, follow these steps to easily check on your delivery status.


1. Visit the website:  https://www.17track.net/en

2. Enter Your Tracking Code provided in the Shipping Confirmation Email

3. Click the “Track” Button

Things to Keep in Mind:

  • Order numbers don’t instantly update with available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Depending on the destination, the order may take 4 to 13 days to be delivered.
  • Have any questions? Please view our FAQ here 
  • For any further assistance, don’t hesitate to e-mail us at info@platinpens.com or through our Contact Us page and we’ll be more than happy to assist you. 

– PlatinPens team

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